William
is a graduate of Oxford University
and has an MBA from the Cranfield
School of Management. William
joined the Alden Group in
1980 after a short career
as a cavalry officer in the
British Army, becoming Managing
Director in 1992.
He is the sixth generation
to lead his family firm
which was founded in Oxford
in 1832. William was responsible
for the globalisation of
the Alden Group.
He
first visited India in 1998,
worked with a partner for
18 months and then set up
Alden Prepress Services in
Chennai as a wholly-owned
subsidiary in 2000.
Director
Vinit founded OKS in 1985
from the living room of
his West Philadelphia apartment.
A lot has changed since
then, but not the things
that matter most. His goal
then and remains today to
provide companies with business
process outsourcing services
that are both affordable
and of the highest quality.
Vinit was educated at The
Doon School and St. Stephen's
College in India and holds
an MBA from The Wharton
School.
He
comments, "I take pride
in the fact that OKS' growth
over the years has resulted
in the education and improved
standard of living of persons
outside the Western Hemisphere,
which has led these people
to a broader understanding
of the world. We have also
established programs throughout
our non-U.S. production areas
specifically designed for
employing women, young mothers
with families to support,
and educated youth. This is
not something that shows up
on a balance sheet, but at
the end of the day it is what
gives me the most satisfaction".
Managing Director-Offshore
Operations
Gowri joined OKS as the
Director Offshore Operations
with responsibility for
the global delivery of all
voice and data services
out of our offshore locations.
Gowri is a seasoned executive
with 30 years of experience
in multinational companies
such as AT&T, FedEx,
Holiday Inns in the US.
He has degrees in Engineering
from IIT Madras and The
University of Texas, MS
degree in Electronic Commerce
from Carnegie Mellon University
and an MBA from the University
of Chicago.
Gowri
is driving the company in
using its cutting edge technological
skills as a strategic tool
for customer satisfaction.
Executive Director
Nigel has more than 20 years of experience in the Publishing/BPO industry. Having worked for major publishers such as Pergamon Press and Elsevier Science he is fully aware of the markets driving forces for today's publishers. Nigel has been heavily involved in the transition from "traditional" typesetting to an XML 1st workflow, working closely with the leading publishers in the market. In 2000 Nigel Moved to Chennai, as the executive Director of APPS. During his tenure the business has grown from 150 to nearly 500 staff and he has been instrumental in bringing new vertical revenue streams into the business such as Yellow age Ad creation, Premedia and Medical Transcription. Nigel has a MBA from Oxford Brookes University
Head Finance OKS India
Operations
BalaChandran is a Charted
Accountant with rich experience
in corporate finance &
accounting. He comes with
experience in leadership
roles with reputed organizations
in India. He has a sound
knowledge in UK GAAP &
US GAAP also he was instrumental
in setting up and successfully
running a BPO multinational
unit in India.
Director Human Resources
Namratha comes with rich
experience in HRD, Operations
and BD, and has worked in
industries like R&D,
KPO/BPO, Legal and Public
Sector. She is CIPD (Chartered
Institute of Personnel Development)
qualified and has completed
her LLB (Hons), MBA and
MA HRM from Kingston University,
London. Her specialisation
is in Knowledge Management,
Training & Development
and Organisational Behaviour.
Namratha
comments, "An HR manager's
work becomes so easy when
there is an abundance of talent
in an organisation; at Alden,
I have had the privilege of
experiencing such talent and
I am excited about the opportunity
to learn more from our professionals."
IT Head
Sabitha has been in the
IT field for more than 16
years and carries a wide
range of varied experience.
She had completed her MCA
& MBA from Madurai Kamaraj
University. Her expertise
is in .NET Technology, System
Architecture, SDLC and has
specialized both in ERP
and Industry automation.
Publishing Head
STM
Meena has 13+ years
of experience in KPO
& BPO industry,
joining Alden in 2001.
Since then she has
held several key positions
in Training, Production
and Technical Support
functions. For a number
of years she was responsible
for journal production
and now heads the
STM SBU.Meena holds
a Bachelor's degree
in Psychology and
a Masters degree in
Public Administration
from Madras University.
Production Manager- MT
Raghu is a Commerce graduate
and has over 16 years of
experience with leading
organizations in Customer
Care, Sales and Production
in the KPO & BPO industry.
Raghu has eight years of
experience in the medical
transcription field and
has been with Alden right
from the inception of the
HealthCare Office solution
division. Raghu now heads
our UK/US Medical Transcription
SBU of over 200 staff.